Privacy Policy
Standard Portfolios Private Limited (“we”, “us”, “our”), trading as Audioroom and operating this website at audioroom.in (“Site”). This policy describes how we collect, use, store, and share personal data when you use the Site or interact with us in India. Last updated: 9 May 2026.
1. Who this applies to
This policy applies to visitors to the Site, individuals who contact us (including by email, telephone, WhatsApp, or in person at our experience centre), and clients or prospective clients who engage with our services. It is intended to align with the Digital Personal Data Protection Act, 2023 (India) and related rules, as applicable, together with the Information Technology Act, 2000 and subsidiary rules where relevant.
2. Personal data we may collect
Depending on how you interact with us, we may process:
- Identity and contact details: name, email address, phone number, postal or billing address, and similar information you provide when you enquire, book an appointment, or purchase services.
- Communication content: messages you send us (including email and messaging apps), notes from consultations, and records needed to provide high‑end audio design, supply, installation, or related services.
- Technical and usage data: IP address, browser type, device type, general location derived from IP, pages viewed, and time spent on the Site, collected through server logs, cookies, or similar technologies.
- Payment-related information: where you pay us, we may process transaction references and payment status through our bank or payment partners; we do not store full card numbers on our own servers unless a specific payment flow requires it and is secured in line with applicable standards.
We do not intend to collect sensitive personal data (such as health data) through this Site unless you voluntarily provide it and we have a clear purpose and lawful basis to process it.
3. How we use your data
We use personal data to:
- Respond to enquiries and provide information about our products and services;
- Schedule visits, demonstrations, and project-related appointments;
- Perform contracts with you (including design, supply, installation, calibration, and after-sales support);
- Send administrative messages, invoices, and service updates where necessary;
- Improve the Site, analyse aggregate traffic patterns, and maintain security;
- Comply with legal obligations, court orders, or requests from government authorities in India, where permitted by law.
Where the law requires consent (for example, for certain marketing communications or non-essential cookies), we will ask for it separately and you may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
4. Cookies and similar technologies
The Site may use cookies or local storage for essential operation, preferences, or analytics. You can control cookies through your browser settings. Third-party services embedded on the Site (for example, fonts loaded from Google) may collect technical data in line with their own policies.
5. Sharing of personal data
We may share personal data with:
- Service providers who assist us (for example, website hosting, email delivery, IT support, payment processing, logistics, or professional advisers), bound by confidentiality and processing instructions appropriate to Indian law;
- Brand partners or installers only where needed to fulfil your order or project and with your knowledge where practicable;
- Authorities when we believe disclosure is required by applicable law in India or to protect our legal rights.
We do not sell your personal data to third parties in the ordinary course of business.
6. International transfers
Our primary operations and storage are in India. If any processor stores or processes data outside India, we will take steps consistent with applicable Indian law (including, where required, safeguards such as contractual clauses or your explicit consent).
7. Retention
We retain personal data only as long as necessary for the purposes above, including statutory limitation periods, accounting, tax, and dispute resolution. Enquiry records and project files may be kept for several years in line with business and legal requirements. Technical logs are typically retained for a shorter period unless needed for security investigations.
8. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sharing confidential project information.
9. Your rights (data principals)
Subject to applicable law, you may have the right to request access to, correction of, or erasure of your personal data; to restrict or object to certain processing; to receive a copy in a portable format where applicable; and to lodge a grievance with us or with the Data Protection Board of India as prescribed under the DPDP Act and rules.
To exercise these rights, contact us using the details below. We may need to verify your identity before fulfilling a request.
10. Children
The Site and our services are not directed at individuals under 18. If you believe we have collected data from a child without appropriate authority, please contact us and we will take steps to delete it where required by law.
11. Grievance / contact
For privacy questions, access requests, corrections, withdrawals of consent, or complaints:
Standard Portfolios Private Limited (Audioroom)
17A Ring Road, Lajpat Nagar 4
New Delhi 110024, India
Email: hello@audioroom.in
We will acknowledge genuine requests within a reasonable period and respond in line with applicable timelines under Indian law once fully in force.
12. Changes
We may update this policy from time to time. The “Last updated” date at the top will change, and for material changes we may post a notice on the Site. Continued use of the Site after changes constitutes notice of the updated policy where permitted by law.
For rules governing use of this website, see our Terms of Use.
This document is provided for general information and does not constitute legal advice. For sector-specific or high-risk processing, seek independent counsel familiar with Indian data protection law.